Customer Support Centre

Contact Us

If you can't find your answer in our FAQ section https://au.pandora.net/en/customer-support/customer-help-center.html, please reach out to our Customer Experience team.

By live chat
(10:00AM - 4:00PM AEDT Monday to Sunday)

By phone
(9:00AM - 5:00PM AEDT Monday to Friday)

AU: 1800 343 554
NZ: 1800 489 489

Outside of our available hours we recommend that you fill in our webform or email aunzsupport@pandora.net, and we will get back to you as soon as possible.